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Please review our SIZE GUIDES HERE, our RETURNS/EXCHANGE POLICY (below), and our PROCESSING/SHIPPING TIMES (below) before ordering.
MYSTERY BOXES ARE FINAL SALE AND NOT ELIGIBLE FOR AN EXCHANGE OR RETURN.
Details:
❤ Our new Everything Mystery Box includes a random selection of 6 items from any of our Voight collections, valued at a total of $300 or more!
❤ With thousands of possible box combinations, you have a chance to receive anything from lingerie sets, bikini sets, underwear, hoodies, sweatpants, dresses, tops, pants, skirts, jewelry, bags, accessories, and more.
❤ More items available than what's shown in the example items photo.
❤ Ships in the standard Voight-branded shipping box or bag with a random Voight-branded sticker.
❤ Hand wash or machine wash cold with like colors.
❤ Hang or lay flat to dry.
❤ Do not tumble dry.
❤ Do not bleach.
❤ Jasmine is wearing a size S in both top and bottom.
❤ She's 5'11" tall with a 34C bra size, 25" waist, and 39" hips.
❤ Processing time is 3-10 business days.
❤ Shipping time will take an additional 3-7 business days for U.S. orders.
❤ Please remember that we are a small team doing our best to get your items out to you as quickly as possible.
❤ Please do not email us about the status of your order if it's still within the processing and shipping time window. We will contact you if there are any delays on your order.
❤ We combine orders with the same address to save on packaging and reduce our shipping carbon footprint.
We accept exchanges only under these conditions:
❤ You must contact us within 7 days of your order delivery date.
❤ We do NOT accept exchanges on panties or swimwear bottoms.
❤ We will only accept an exchange for the same style in a different size, unless it's sold out.
❤ We do not cover exchange shipping fees.
❤ All items must be in their original unworn condition with all tags and packaging.
We cannot accept exchanges on international orders.
❤ If you purchased Route, then you are covered for any items damaged in transit! Click here to learn more about what Route covers. If you qualify, you can file a claim with Route’s team here.
❤ If you did not purchase Route, or you received the wrong item/size, please contact us within 7 days of receiving your package.
❤ You must contact us within 7 days of your order delivery date.
❤ We can only accept returns for reasons of our fault (i.e. wrong size sent, damages, etc.) on unworn items with original tags and packaging. Otherwise, we do not accept returns.
❤ We cannot accept returns on international orders.
❤ All sale items and Mystery Box items are final sale and not eligible for an exchange or return.